- In case if a student is not able to continue the classes due to some unavoidable reasons, Smartwork Labs IAS Academy will provide two alternatives to such students:
- Student can avail the fee refund facility within first five days from the date of commencement of either batch or course. Fee will be refunded after deducting initial processing and admission charges, equivalent to admission fee (as mentioned in fee receipt). Refund amount will be paid through account payee cheque only, which will be in the name of the student.
- Refund requests made verbally, over telephones, e-mails or by fax will not be valid or accepted.
- Submit the refund/replacement application in person to the coordinator in the admission office. Only the student or parents can submit “Fee Refund/ Replacement” application. Please note that, we do not accept the Fee Refund/Replacement applications from any other person/relative/friend.
- The policy offer refund or seat replacement is strictly according to the above mentioned terms and is not negotiable under any circumstances. Any refund of fee or seat replacement received without proper documents like ID-card (if issued), fee receipt & written application after the expiry of applicable period will not be processed or entertained.
- Refund amount will be transferred within 14 working days after the approval of the request.
- Refund will be processed after deducting the following admission processing charges from the admission fee:
· Courses up to Rs. 10,000: Rs. 2,000 deduction
· Courses between Rs. 10,000 and Rs. 40,000: Rs. 5,000 deduction
· Courses valued at Rs. 40,000 and above: Rs. 10,000 deduction